Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Can I return the wallpaper?
A: No, all sales are final, but we will send additional photos and samples to help you make the right choice for you.

Q: How do I hang the wallpaper?
A: First prepare the wall, make sure it is smooth and primed.  There is a salvage edge on most rolls of vintage wallpaper,  you will need to trim one edge and then overlap the other when matching the pattern.  Apply a thin layer of paste to the wall and to the back of the wallpaper, don't wait to hang the paper.  You need to put it up right after the paste is applied.  Take your time, each paper has it's own personality, and you will have to adapt to it.  Make sure all the paste is gently removed from the front of the wallpaper, the pattern can smear sometimes check to see if your paper is colorfast.  If it is not, you can spray with a clear matte sealer before hanging, and it will make the task much easier.  Papers printed before 1942 were not colorfast.  Make sure you have a straight edge, I use a clear ruler, I also use a rotary cutter to trim the wallpaper on the table before hanging.  Wheat paste is recommended, simply read the labels to see if the paste you find is for hanging "paper".  Vinyl wallpapers require a different paste.  There are many brands of wheat paste, depending on where you live, I have found specialty paint stores like Benjamin Moore to be helpful.

Q: Can anyone help me?
A: Just call, and we will answer your questions.  We are nice.

Q: How do I know if the color is right?
A: We have done our best to photograph every wallpaper so the true color is displayed.  However, we are not all using the same monitor, so if you have a question regarding color, please contact us, either by phone 866-755-3173 or email .  We will do our best to answer your question, and if needed we will send out samples.

Q: Have I bought from you on ebay?
A: Possibly, We have been selling on ebay for over 10 years.  We sell our partial rolls on ebay.  Our ebay store is:   " Vintage Wallpaper ".  We like to keep things simple.

Go Back

Search  Cart  Service  Home Blog
Follow us on Facebook

E-commerce powered by ProStores

Copyright © 2014 Hannah's Treasures Vintage Wallpaper. All Rights Reserved.